Shipping Policy
VetAffiliate charges standard FedEx shipping rates for orders of less than a full case. FREE shipping on full case orders. All orders are shipped via FedEx Ground. If faster service is needed, select FedEx Overnight, 2 day or 3 day service.
Most orders ship within 1 to 3 business days.
Return Policy
All products purchased through VetAffiliate.com have a 60 day money back guarantee. If you use the product within 60 days of purchase and you do not feel that the product worked for your horse, simply return the container to us and we will refund your full purchase price. Only one bottle per product per customer will be accepted for a refund. If you have questions, please call Spectra at 1-800-527-0375.
Privacy Policy
How do we protect your information?
We implement several security measures to protect your personal information when you place an order, enter, submit or access personal information. We maintain a secure server and all sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway provider’s database. This information is only accessible by those authorized with special access rights to such systems, and they are required to keep the information confidential. After a transaction, we do not keep your private credit card information on file.
Do we use cookies?
Yes, cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, if you allow it. Cookies enable sites or service providers systems to recognize your browser and capture and remember certain information. Cookies allow us to pair you with your veterinarian. This allows you to purchase vet-exclusive products through your veterinarian without selecting your veterinarian each time you order.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site polices, or protect ours or others rights, property or safety. Non-personally identifiable information may be provided to other parties for marketing or other uses.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our website’s privacy policy.
Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy modification date below.
This policy was last modified on 2/15/12
Contact Us
If there are any questions, you may contact us using the information below:
VetAffiliate.com
P.O. Box 70877
Marietta, GA 30007
sales@vetaffiliate.com